Privacy policy

At kobery, we are committed to protecting your privacy and personal data. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase on kobery.com (the "Site").

The Personal Information We Collect

When you visit our Site:
We automatically collect certain information about your device, including:

  • Your web browser
  • Your IP address
  • Your time zone
  • Some of the cookies installed on your device

While you browse the Site, we also collect:

  • The pages or products you view
  • The websites or search terms that directed you to our Site
  • Information about how you interact with our Site

This information is called "Device Information".

When you make a purchase:
We collect certain information necessary for processing your order, such as:

  • Your name
  • Billing and shipping address
  • Payment information (e.g., credit card numbers)
  • E-mail address
  • Phone number

This information is called "Order Information".

Combined Data:
When we talk about "Personal Information", we refer to both Device Information and Order Information.

How Do We Use Your Personal Information?

We use your Personal Information to:

  1. Process your orders (including payments, delivery arrangements, and sending confirmations).
  2. Communicate with you.
  3. Identify and prevent any potential risk or fraud.
  4. Send you information or advertisements about our products or services (according to your preferences).

We also use Device Information to:

  • Improve and optimize our Site.
  • Generate analyses on how our customers navigate and interact with the Site.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use it, as described above. For example:

  • We use Google Analytics to understand how our customers use the Site. You can learn more about how Google uses your Personal Information here: Google’s Privacy Policy.
  • We may also share your data to comply with applicable laws or to protect our rights.

Your Rights

If you are a resident of the European Union, you have the following rights:

  • Access the personal information we hold about you.
  • Request the correction, update, or deletion of your information.

To exercise these rights, please contact us at Support@kobery.com

When you make a purchase, we keep your Order Information for our records, unless you explicitly request its deletion.

Cookies

We use cookies to improve your experience on our Site.

Privacy Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

CONTACT US

Any questions or need assistance? Our team is here to help you!

Address: 47 Chalgrove Street, London, N17 0JD, United Kingdom
E-mail: Support@kobery.com
Phone: +447366 349350

Opening hours:

Monday - Friday: 9:00 AM - 6:00 PM

Saturday - Sunday: 9:00 AM - 2:00 PM

Average response time: 24 to 48 hours

For more ways to contact us, please visit our Contact-us page. We look forward to hearing from you!