Terms of service

Welcome to Kobery.com ! By visiting our site and/or making a purchase, you agree to be bound by the following terms and conditions. These terms apply to all users of the site. Please read them carefully before using our site or services.

1. Generalities

By using our site, you declare that you are at least 18 years old or have the permission of your legal guardian.
You agree not to use our products for illegal or unauthorized purposes and to comply with all applicable laws in your jurisdiction.

2. Products and Services

  • Product Information: We do our best to present the descriptions and images of our products accurately. However, we cannot guarantee that the information is error-free.
  • Price: All prices are shown in euros (€) and GBP (£) and include VAT. We reserve the right to change prices at any time without notice.
  • Availability: Some products may be limited in stock. In case of unavailability, we will inform you promptly.

3. Orders and Payment

  • Order Confirmation: Once your order is placed, you will receive a confirmation email containing the details of your purchase.
  • Payment: We accept major credit cards and other secure payment methods.
  • Cancellation: We reserve the right to cancel an order in case of suspected fraud or illegal activity.

4. Delivery

  • Delivery Times: Check our Shipping Policy Delivery for details on processing and delivery times.
  • Delivery Areas: We currently deliver to mainland France and the United Kingdom.
  • Delivery Issues: We are not responsible for delays caused by unforeseen events beyond our control, such as transportation problems.

5. Returns and Refunds

See our Return and Refund Policy for the conditions related to returns, refunds, and exchanges.

6. Limitation of Liability

We do not guarantee that the use of our site will be uninterrupted, fast, or error-free.
Within the limits provided by law, Kobery disclaims all liability for direct or indirect damages resulting from the use of our site or our products.

7. Intellectual Property Rights

All content available on our site, including texts, graphics, logos, images, and software, is the property of Kobery and protected by intellectual property laws. Any unauthorized reproduction or use is strictly prohibited.

8. Changes to the General Terms and Conditions

We reserve the right to modify these terms at any time. Changes will be posted on this page, and it is your responsibility to check them regularly.

CONTACT US

Questions or need assistance? Our team is here to help you!

Address: 47 Chalgrove Street, London, N17 0JD, United Kingdom
E-mail : Support@kobery.com
Phone: +447366 349350


Opening hours:

Monday - Friday: 9:00 AM - 6:00 PM

Saturday - Sunday: 9:00 AM - 2:00 PM

Average response time: 24 to 48 hours